Embraer Executive Jets announced today that it will team with DHL on the new global logistics model designed by the Company for business aviation. The partnership with the major logistics service provider will optimize parts distribution worldwide as Embraer’s business jet fleet continues to grow rapidly. Embraer now has over 930 executive jets operating in more than 60 countries.
“We have been continuously improving our customers’ experience in all aspects, thanks to relevant actions taken in process quality and support infrastructure,” said Waldir Gonçalves, Senior Vice President of Customer Support and Services worldwide. “I’m glad that DHL will join us for this unparalleled new global logistics model for business aviation to keep Embraer among the highest-ranked companies in customer support and services.”
Embraer selected DHL because of its global footprint and relevant experience in the aerospace industry. This partnership will ensure best-in-class logistics service, offering overnight deliveries even when an order comes in late in the day. An integrated IT solution will offer real-time visibility and improved tracking.
“We are proud of our role in ensuring a best-in-class experience for Embraer’s customers globally.” said Peter Bonte, Vice President Global Business Development Service Parts Logistics, DHL Supply Chain. “Our strategic partnership reinforces our expertise and offering for the Aviation and Aerospace industry, where we recognize the importance of a truly responsive service logistics solution. Our flexible global network allowed us to locate facilities where Embraer needs them, ensuring the right parts are in the right place at all times.”